Privacy Policy for ProTuitions.com

Last Updated: September 15, 2025

At ProTuitions, we are committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy describes how ProTuitions (“ProTuitions,” “we,” “us,” or “our”) collects, uses, processes, and shares your personal information when you visit our website https://www.protuitions.com, register for our services, or interact with us.

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect various types of information to provide and improve our services to you.

1.1. Personal Information (Directly Provided by You):

This includes any information that identifies you or your child, such as:

Contact Information: Name, email address, phone number, mailing address.
Student Information: Student’s name, age, grade level, school, academic interests, academic performance data, learning needs, strengths, and weaknesses.
Parent/Guardian Information: Name, relationship to the student, contact details, payment information.
Account Credentials: Username and password (for accessing your ProTuitions account).
Communication Content: Information you provide when communicating with us via email, phone, chat, or contact forms, including feedback, inquiries, and support requests. ● Demographic Information: Your location, country of residence.

1.2. Usage Data (Automatically Collected):

When you visit our website, we may automatically collect certain information, including:

IP Address: Your device’s Internet Protocol address.
Browser Type and Version: Information about the web browser you are using.
Operating System: Your device’s operating system.
Pages Visited: The pages of our website that you visit.
Time and Date of Visit: The time spent on those pages and other statistics.
Referring/Exit Pages: The website you came from or go to after leaving our site.
Clickstream Data: Information about how you interact with our website (e.g., buttons clicked, links followed).

1.3. Session Data (During Online Classes):

Video/Audio Recordings: With explicit consent, online tutoring sessions may be recorded for quality assurance, training purposes, and for students’ review.
Chat Transcripts: Text communications within the virtual classroom.
Whiteboard Content: Interactive notes and diagrams created during a session.

2. How We Use Your Information

We may use the collected information for various purposes:

To Provide and Manage Services: To register your child for tutoring, deliver online classes, manage schedules, and provide academic support.
To Personalize Learning: To understand your child’s learning needs, tailor our curriculum, and optimize teaching methodologies for their specific requirements.
To Process Payments: To process your transactions and manage billing.
To Communicate With You: To send service-related notifications, updates, invoices, and respond to your inquiries.
To Improve Our Services: To analyze usage data, identify trends, and enhance our website, curriculum, and teaching effectiveness.
For Marketing and Promotional Purposes: To send you information about new services, special offers, or other updates we think you might be interested in (you can opt-out at any time).
For Security and Fraud Prevention: To protect against unauthorized access, maintain the security of our services, and prevent fraudulent activities.
For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
For Quality Assurance and Training: To monitor the quality of our tutoring sessions and for tutor training purposes.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Tutors and Staff: With our qualified tutors and administrative staff who require access to your information to provide the Services (e.g., student’s name, grade, academic progress). All staff are bound by strict confidentiality agreements.
Service Providers: With third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, hosting providers, virtual classroom platforms, CRM systems). These providers are contractually obligated to protect your data.
Legal Requirements: If required to do so by law or in response to valid requests by

public authorities (e.g., a court order or government agency).

Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

6. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at contact@protuitions.com. We will respond to your request within a reasonable timeframe, as required by law.

7. Children’s Privacy

ProTuitions provides educational services to children under 15, but we do not directly collect personal information from children without the explicit consent of a parent or legal guardian. If we learn that we have collected personal information from a child without verifiable parental consent, we will take steps to remove that information from our servers. Parents/guardians who believe that their child has provided us with personal information without their consent should contact us immediately.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier.

How we use them: To analyze website traffic, remember your preferences, and improve user experience.
Your control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. International Data Transfers

If you are located outside of India and choose to provide information to us, please note that we transfer the data, including Personal Information, to India and process it there. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By visiting this page on our website: https://www.protuitions.com/contact/

By email: contact@protuitions.com